Video Tutorials

-  Activating My Account
-  Patient Search
-  Results Inbox
-  Provider and Patient Portal Administrator Secure Messaging
-  Physician Notifications

 Activating My Account

Select Activating My Account to play the video.

The Activating My Account video includes the following topics:

  • Log on to the Provider Portal
  • Answer security questions
  • Reset your password
  • Contact the Cerner Support Team for assistance 

 Patient Search

Select Patient Search to play the video.

The Patient Search video includes the following topics:

  • Access Patient Archive and Global Search
  • Search by patient
  • Search for documents
  • Understand the warning screen in Global Search
  • View visit history, Face Sheets, and documents
  • Set and clear filters
  • Customize viewable columns when viewing documents
  • Print and save documents
  • Access online Help feature

 Results Inbox

Select Results Inbox to play the video.

The Results Inbox video includes the following topics:

  • How to open a result or report
  • How to access the Actions menu
  • View a Face Sheet and additional documents
  • How to apply a filter in the results inbox

 Provider and Patient Portal Administrator Secure Messaging 

Select Provider and Patient Portal Administrator Secure Messaging to play the video.

The Provider and Patient Portal Administrator Secure Messaging video includes the following topics:

  • Access the Secure Message Inbox
  • View a secure message
  • Reply to a secure message including Snippet responses
  • Filter and Archive a secure message 

 Physician Notifications 

Select Physician Notifications to play the video.

The Physician Notifications video includes the following topics:

  • Different types of notifications available
  • How to configure notifications for your practice users
  • How to configure an alternate profile for a user
  • How a user can change/update their preferences
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