Forward Secure Message

Secure Messaging is not for communicating urgent health problems or requesting same-day appointments.

Note: Secure message drafts are not saved.

  1. From the Messaging menu, select Secure Message Inbox.
  2. Select the  message subject to open the intended message.
  3. Click Forward.  The Forward Secure Message page is displayed.  
  4. Click Add. The Select Recipients dialog box is displayed.
  5. From the Groups list, select a Practice/Group. You can also select recipients from your saved Favorites.
  6. From the Recipient list, select a recipient. Select only one recipient per Practice/Group. To ensure a timely reply, all staff members in the Practice/Group can view and reply to your message.
  7. Click Add Recipient. Repeat steps to add more recipients. Click here for more information about Select Recipients.
  8. Click OK when done adding recipients.
  9. Optional: Add Attachments. Click here for information about Add Attachments.
  10. Optional: Enter a message in the message body editor window.
  11. Optional: Select Last Message to see the previous message.
  12. Click Send.
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