Order Status and Allowable Action List

The status identifies where an order is in the workflow. The status also indicates if the practice or hospital can act on the order and what action can be taken.

Note: Supported order statuses may vary according to order form type.

The following order statuses are supported in the application:

   Order Status Allowable Action Order Type
Intraportal/Outbound/Both
   Cancel Order Request from the practice to the hospital to cancel the order. I
   Canceled The controlling party canceled the order. I
   Failed The Referral Management API has returned an error code. The failure reason and configurable contact text is displayed when you select the Failed status in the Orders/Referrals Inbox. O (ARM-enabled referrals)
   Hold The practice has control of the order. The order has not been submitted and is in a saved state.   B
   Hold - For
   Approval
The practice has control of the order and is awaiting approval before the order is submitted. B
   In Process The hospital has control of the order. The practice has read-only privileges and cannot act on the order.          I
   Modified The order was modified. I
   Order Filled The hospital filled and completed the order. Patient results are sent to the ordering practice, and included providers if subscribed. I
   Ordered

The order is submitted. For intraportal orders, the hospital and practice can act on the order.

For outbound ARM-enabled referrals, the Referral Management API has successfully received the referral. The referral ID is displayed when you select the Ordered status on the Orders/Referrals Inbox. For outbound orders, this is an order's final status. The external recipient controls the order.

B
   Practice
   Action
   Requested 
The hospital returned the order to the practice for action. The practice has control of the order. The hospital has read-only privileges and cannot act on the order.  I
   Scheduled The hospital has control of the order. The practice has read-only privileges and cannot act on the order. I
   Submitted The referral has been submitted and is awaiting a response from the Referral Management API. O (ARM-enabled referrals)
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