Secure Messaging provides the functionality for a configured practice to communicate securely with other configured practices and hospital groups.
For preauthorized users:
- To create a new Secure Message click the Actions dropdown at the right side of the result row. Choose New Message.
- A new message opens; patient information is pre-populated.
- Click in the Type box, then choose a message Type from the dropdown list. A message Type must be selected before Recipients can be added.
- Next, add message recipients in the To field. More on adding message recipients.
- If the message Type has an associated Form, you'll see + Edit Form in the Form field, otherwise you'll see the words No Form. Forms are specific to a practice or hospital. Not all message Types have associated Forms. Click the + Edit Form button. The Secure Message Form window opens. Complete the Form then click OK.
- Optional Step: Click in the "On Behalf Of" box and make a selection from the list.
- Optional Step: Add Attachments. More on adding attachments.
- Enter a message Subject.
- Type and/or use Snippets to enter a message in the secure messaging body editor window. More on snippets.
- Click Send or click Save Draft to complete at a later time. Click Cancel to exit without sending or saving the message.