Select Recipients

Do not use Secure Messaging to communicate urgent health problems or request same-day appointments. 

You can select message recipients from a Practice/Group or your saved Favorites. Select only one recipient per Practice/Group. To ensure a timely reply, all staff members in the Practice/Group can view and reply to your message.

Help Topics on This Page

- Select Recipient from Practice/Group
- Select Recipient from Favorites

Select Recipient from Practice/Group

1. Select Groups on the Select Recipients dialog box.  
2. From the Groups list, select a Practice/Group. The Select Recipient list is populated with the Practice/Group members. 
3. From the Recipient list, select a recipient. Select only one recipient per Practice/Group. To ensure a timely reply, all staff members in the Practice/Group can view and reply to your message.
4. Click Add Recipient to add the person to the Recipient List.   
5. Optional: Repeat steps 2 - 4 to select a recipient from a different Practice/Group. 
6. Optional: Add person to Favorites for future use. Click here for more information about Add to Favorites.
7. Click OK when done adding recipients.

Select Recipient from Favorites 

Note: To select a recipient from Favorites, first add the person as a Favorite. Click here for more information about Add to Favorites.

1. Select Favorites on the Select Recipients dialog box.  
2. From the Favorites list, select a recipient. Select only one recipient per Practice/Group. To ensure a timely reply, all staff members in the Practice/Group can view and reply to your message. 
3. Click Add Recipient to add the person to the Recipient List.
4. Optional: Repeat steps 2 - 3 to select more recipients. Select only one recipient per Practice/Group.
5. Click OK when done adding recipients.